FAQ - Vardy's Jewelers - Cupertino CA

Frequently asked questions

Have questions? We’re here to help

How much do your repair services cost?

Each repair service is different, therefore the cost of each service will vary. We will need to take a look at each piece of jewelry before we can determine the price. The pricing indicators include:

The service provided (length and difficulty)
The type of metal (silver, 14/18 karat white, yellow, or rose gold, or platinum)
How thick the metal is (mm)
How many stones are on the piece of jewelry
And how much work needs to be done

How often should I clean or check my jewelry?

We recommend and prefer our customers to come in every 6 months so we can clean and check their jewelry to ensure its integrity.

Can you do watch repairs?

We provide simple watch repairs as a service to our customers, however we are not watchmakers. Simple repairs include:

Simple battery replacements
Removing links

(note: we do not operate on high-end designer watches including but not limited to: Rolex, Cartier, Omega, etc) ullamco laboris nisi ut aliquip ex ea commodo consequat.

Do you do appraisals?

Vardy’s does formal appraisals for insurance purposes. Every piece of jewelry bought at Vardy’s can include a free appraisal if requested. For jewelry not purchased at Vardy’s, the appraisal fee is $200 per piece. That fee includes a full inspection, cleaning, and polishing, as well as a lifetime of free appraisal updates for that piece when insurance needs it every 2-5 years.

A general evaluation can also be done for your jewelry. This is NOT a formal appraisal for insurance purchases. This is if you would like an estimated value for your piece along with what your piece entails (i.e. type of metal, type of stones, etc.) We charge for general evaluations based on time. (for example, if you have a lot of jewelry that needs evaluating or very complex pieces, it will take more time)

Do you buy jewelry?

Vardy’s doesn’t typically buy jewelry, however sometimes purchases gold, silver, or platinum from existing clients for meltdown value.

Do you have financing options?

Yes! We have partnered with Affirm for our online payment option, and Synchrony for our in store payment options. Please call for more information.

Can you turn the jewelry I inherited into something newer and more modern?

Yes! Absolutely. We love keeping the sentimental value of a piece, but making it into something that you would wear on a regular basis. Come on into the store with some of your favorite ideas!

Can you repair my piece of jewelry on the spot or the same day?

There are certain repair jobs that can be done the same day that you bring it in, however not all of them can be. The repair jobs that can be done the same day will require an expedited fee for the work of our jewelers.

I have a piece of jewelry that was given to me, can you tell me if it’s real?

We can most likely determine whether a piece is real or fake. We may be able to give an approximate value of the piece, however an official or formal value will not be determined without a formal appraisal.

Is there a way for me to figure out my ring size without coming in?

Please see our How To page for details! Click here.

Vardy's Jewelers 4.8

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Ken Rosenberg

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Ken Rosenberg

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Jan Jensen

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I needed a wedding ring repaired and Vardy’s did an amazing job—quality workmanship and professional service.

Jan Jensen

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Seham El-Diwany

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Seham El-Diwany

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Teresa Burns

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Teresa Burns

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Bill Gardner

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Went for cleaning and inspection of diamond rings. Excellent superior service Highly recommend

Bill Gardner

last month

Susi Reaves

last month

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Even though I don't shop for jewelry often, I am always recognized and warmly welcomed at Vardy's Jewelers. It's like going home. And their work is impeccable.

Susi Reaves

last month

Luke Litzau

4 months ago

Verified

Vardy’s is the best! We purchased an engagement ring as well as our wedding bands and they could not have been more perfect. Quality is second to none and the team could not have been more helpful. 11/10, highly highly highly recommend.

Luke Litzau

4 months ago

Suzanne Tamang

4 months ago

Verified

Fantastic experience with their experts. Refitted our antique rings and gave them a new life.

Suzanne Tamang

4 months ago

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CUSTOMER REVIEWS

WHAT OUR CLIENTS SAY

"Very personable staff. They were very informative in helping me choose the perfect engagement ring for my surprise proposal. They made the brilliant suggestion of going for a presentation band so my girlfriend gets to customize it to her liking. If you're looking for a jeweler for making your special moment.your search ends

I was in love. It was perfect! The colors blended seamlessly together and it didn't look cheap like costume jewelry (like similar rings on the internet). She did an AMAZING JOB. Her staff that was helping me finish my purchase were super sweet and friendly and so so knowledgeable. They don't rush you, they understand your budget & work hard to give you what you dream of! I will definitely be back soon for another piece :)”

Carol

“Vardy can and will make whatever you actually want. Virtually everyone else I approached could or would not.

Bottom line - I searched on and off for several years to find the right person to make the custom jewelry I wanted - Vardy was the right person. You get what you pay for. I did.”

Keenan

“Vardy's is the only jewelry store I would recommend to anyone! Great family owned business that carries very high end jewels, but will work with any budget. They take care of their customers and have a loyal following. Fayna has great style and I love all her Hearts On Fire recommendations!”

Lorrain

EUROPEAN CRAFTSMANSHIP

BENEFITS OF BUYING AT VARDY`S

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FREE APPRAISALS

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PERSONAL CUSTOMER SERVICE

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60 DAY FREE RESIZING

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LIFETIME WARRANTY

FREE 15 DAY RETURNS

LIFETIME DIAMOND UPGRADE

FREE ENGRAVING

FINANCING OPTIONS

EUROPEAN CRAFTSMANSHIP

BENEFITS OF BUYING AT VARDY`S

[Dialog](/content/pages/faqs#gXQ5fywxh0 "Dialog"/index.html)

FREE APPRAISALS

[Dialog](/content/pages/faqs#gCcbcNnwTV "Dialog"/index.html)

PERSONAL CUSTOMER SERVICE

[Dialog](/content/pages/faqs#gCcbcNnwTV "Dialog"/index.html)

60 DAY FREE RESIZING

[Dialog](/content/pages/faqs#gCcbcNnwTV "Dialog"/index.html)

LIFETIME WARRANTY

FREE 15 DAY RETURNS

LIFETIME DIAMOND UPGRADE

FREE ENGRAVING

FINANCING OPTIONS

WHY WE'RE DIFFERENT

Our jewelry is handmade in our family-owned store in Cupertino, California. We are accredited jewelry professionals as well as a certified Green Business. We carry the best selection of colored gemstones in the Bay Area and can cut your emeralds, rubies, sapphires and other gems in our workshop

We source diamonds or other fine jewelry from the world's best vendors like Hearts on Fire (TM). We are a top producer for Hearts on Fire (15 years and counting) and are one of only 25 HOF certified repair centers in the world

VARDY'S JEWELERS

YOUR PROFESSIONAL JEWELRY STORE

info@vardys.com

Phone: (408) 446-2900

10227 S De Anza Blvd

Cupertino, California 95014

CUSTOMER SERVICE, PROFESSIONAL & PERSONAL

Our highly-trained staff members are passionate about the quality of your experience. As Vardy always says, "Our goal" is to have every customer leave with a smile.

info@vardys.com

Phone: (408) 446-2900